Is your drive-thru service swift or sluggish? How you respond to this inquiry can significantly impact the profitability of your QSR (quick-service restaurant) and your capacity to thrive in the fiercely competitive fast-food industry. Drive-thrus now account for up to 70% of a restaurant’s sales, and this proportion is growing as more individuals find it challenging to dine in. By expediting your drive-thru service, you can not only enhance customer satisfaction but also cater to a larger clientele, leading to increased revenue and profitability for your establishment.
There are various approaches to enhance the efficiency of your drive-thru. Ensure your signage is explicit and incorporate an order confirmation display to expedite service and reduce errors by informing customers of their estimated wait time. An order recall display allows cashiers to make changes to an order without erasing the original and starting over. Additionally, adding multiple drive-thru windows and pullaway lanes helps reduce wait times and prevents congestion.
The subsequent resource, developed by Quikserv, delves deeper into the significance of a swift and dependable drive-thru experience.
Guide created by Quikserv, a leading provider in automatic drive thru windows